Services

The I.T. Guy, Inc. offers an array of services giving the end uses a wide range of choices for residential and business customers.  We can setup a new computer, wireless network, printer, and more.  If your computer isn't running properly we can also diagnose and repair it at a reasonable cost.  If you require parts we can assist you with obtaining them as well and a great price. We support both PC and Apple products. Here are a few flat rate services that we offer. No extra charge for after hours!


Residential Wireless Network Setup  - $149  

(Businesses please see our Networking info or call us at 773-733-0777)

  • Connect up to 5 devices (Includes Computers, Network Printers, Smart Phones, and Tablets.  Each additional device is $20)
  • Setup shared folders
  • Setup a shared printer that is directly connected to a PC if no network printer is available.
  • Secure your wireless network
  • Show you how we connected the devices so that you can add more in the future

New Computer Setup - $129

  • Unbox and setup your new computer
  • Connect up to 3 devices (Printer, Scanner, Webcam, etc)
  • Create one user account
  • Install anti-virus and malware protection (Provided by you or you can purchase one through us.  Avast basic is free for home use.)
  • Install up to 2 software titles
  • 30 mins of training (Additional training is billed at our hourly rate in 15 min increments)

On-site Diagnostics and Repair - $149

(Parts not included)

  • Diagnose Hardware and Software Issue (Not including virus and malware)
  • Replace Defective Part
  • One Return Trip to replace parts that we did not have on hand is included. 
  • If we cannot fix it, there is no charge.  If you decline service after diagnostics the fee is $99 for the on-site diagnostics.

Diagnostics and Repair (Off-Site) $149

(Parts not included)

  • Diagnose Hardware and Software Issue
  • Includes pickup and delivery in  Lake and Porter Counties as well as Lansing and Calumet City
  • If we cannot fix it, there is no charge.  If you decline service after diagnostics the fee is $99.

Virus Removal (Off-Site - $149)

  • Includes pickup and delivery in Lake and Porter Counties as well as Lansing and Calumet City
  • Removal of all viruses and malware
  • Installation of anti-virus and malware protection
  • If the virus or malware has caused unrepairable damage to the operating system, we will backup your data and re install the OS

All other services are offered at an hourly rate with a minimum of 1 hour.  Additional time is billed in 15 minute increments.  Call today to schedule your service call 773-733-0777

Need to Know

PHONE: 773.733.0777

EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.

WEB: HTTP://WWW.ITGUYUS.COM

Provider Networks

  • OnForce
  • Field Nation
  • Field Solutions
  • Work Market
  • $79 Repair
  • Install It today
  • Hundreds of National Clients

Recommended Products

  • Avast Anti-Virus
  • Malwarebytes Anti-Spyware
  • Refog employee monitoring
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